Pins App Terms of Use
Version 1.3
valid from 01.12.2024
I General provisions
- The regulations have been drawn up by a Polish law company TREESAT Spółka z ograniczoną odpowiedzialnością with its registered office in Olsztyn at ul. Wędkarska 38B (10-180), entered into the register of entrepreneurs of the National Court Register maintained by the District Court in Olsztyn, 8th Commercial Division of the National Court Register, under the KRS number: 0000731526, NIP (Tax Identification Number): 7393910463, REGON (National Business Registry Number): 369349018, with the share capital of PLN 200,000.00.
- The Regulations define the rules for using the Application by the User.
- The Regulations also contain the rules for the provision of services by the Service Provider described in the Regulations in accordance with Polish law, including services provided electronically in accordance with the requirements of the Act of 18 July 2002 on the provision of services by electronic means (consolidated text: Journal of Laws of 2019, item 123).
- The Services are provided in Polish. The language of communication with the User is Polish.
II Definitions
- Regulations – this document, specifying, among other things, the rules for using the Application.
- Service Provider – TREESAT Spółka z ograniczoną odpowiedzialnością with its registered office in Olsztyn at ul. Wędkarska 38B (10-180), entered into the register of entrepreneurs of the National Court Register maintained by the District Court in Olsztyn, 8th Commercial Division of the National Court Register, under the KRS number: 0000731526, NIP (Tax Identification Number): 7393910463, REGON (National Business Registry Number): 369349018, with the share capital of PLN 200,000.00;
- Act – Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2019, item 123)
- System – an innovative set of cooperating Devices and software (including Applications) created and maintained by the Service Provider with the functionalities indicated in Annex No. 2 to the Regulations.
- Treesat.io Cloud – proprietary programming and infrastructure solution using software to which the Operator holds the proprietary rights, a set of servers and connections, as well as know-how, databases and other intellectual property rights used to obtain data from Devices and process them in order to provide the Service;
- Agreement – an agreement for the provision of services by the Service Provider to the User, related to, among others, the User’s use of the Application, the content of which is the provisions of the Regulations.
- Account – a separate set of resources in the Treesat.io Cloud separated from other User accounts, individualized for the User, to which the User has access using a login and password;
- Service – the provision of the Service Provider to the User consisting in receiving data from the Devices, processing it and transmitting it to the Application, as well as receiving data from the Application, processing it and transmitting it to the Devices;
- Additional Services – paid services provided electronically by the Service Provider to Users within the Application based on these Regulations, the specification of which is indicated in Annex No. 2 to the Regulations;
- License – a fee paid by the User for the ability to use individual Services for a specified period of time selected by the User from among the periods specified in the current price list, available in the Application.
- Subscription – a fee paid by the User for the ability to use individual Services, Additional Services for a specified period selected by the User from among the periods specified in the current price list, available in the Application.
- Application – software called Pins, created by the Service Provider and made available to the User via the Google Play online store or Apple Store, intended for installation in the memory of the Mobile Device, used to use the System and constituting an element thereof.
- Store Application – software designed for Mobile Devices, enabling the use of the Google Play Store via a Mobile Device equipped with the Android operating system and enabling the use of the Apple Store via a Mobile Device equipped with the iOS operating system.
- Google Play Store – an online store operated by Google, used in particular to distribute music and films, e-books and software, including mobile applications, intended for use on Mobile Devices equipped with the Android operating system.
- Google Company – Google LLC, whose registered office is at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, or Google Ireland Limited, registered in Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, or any other company related, affiliated or dependent on Google LLC, operating the Google Play Store.
- Apple Store – an online store operated by Apple, serving in particular to distribute music and films, e-books and software, including mobile applications, intended for use on Mobile Devices equipped with the iOS operating system
- Apple Company – Apple Inc., whose registered office is at One Apple Park Way, Cupertino, 95015, USA, or any other company related, affiliated or dependent on Apple Inc that operates the Apple Store.
- Mobile Device – a device enabling the use of the Application and compatible with it, in particular a mobile phone.
- Device – a car terminal device installed in the car used by the User, collecting data on the car and its behavior while driving and at rest and transmitting this data to the Treesat.io Cloud in order to enable sharing this data with the User in the Application.
- User – an entity that is a party to the Agreement with the Service Provider.
III. Terms and Conditions of Service
- The Application is made available by the Service Provider for use without additional fees in this respect, in accordance with the Regulations. Paid elements of the System are Services, Additional Services and Devices, which the User purchases on their own.
- The Application is made available by the Service Provider via the Google Play Store, in accordance with separate regulations of the Google Play Store.
- The Terms and Conditions are made available by the Service Provider free of charge, before concluding the Agreement (as part of the process of obtaining access to the Application).
- The Service Provider enables obtaining, reproducing and recording the content of the Regulations on the website https://treesat.io/dokumenty
- The Regulations are available continuously in the Application, on the Google Play Store and Apple Store pages regarding the Application and on the website https://treesat.io/dokumenty
- The User is obliged to comply with the provisions of the Regulations from the moment of conclusion of the Agreement.
- You represent and warrant that you are not located in a country that is subject to an embargo by the United States Government or that has been designated by the United States Government as a country supporting terrorism, and that you have not been placed on the United States Government’s list of prohibited or restricted parties.
IV Technical requirements
- The User may use the Application and the Service after paying for the license and meeting the technical requirements specified in Annex 2 to the Regulations, including, among others:
a. using the current version of the Store Application (including the one that does not require updating or is installed on the Mobile Device) enabling the use of this Store;
b. having a Mobile Device that is compatible with the Application, correctly configured and within the range of the telecommunications network, and in the process of downloading the Application from the Store the User will be informed whether his Device meets the requirement of compatibility with the Application;
c. installing the Application on a compatible Mobile Device;
d. expressing consent during the installation process to grant the Application access to certain permissions within the Android system;
e. an active and correctly configured data transmission service on the Mobile Device, provided by the telecommunications operator and activated on the Mobile Device;
f. the User must have appropriate Devices and configure the Devices with the Application using the configuration mechanism available in the Application (and described in the user manual attached to the Device) or make the Devices available for use by another User.
2. To use Additional Services, the User must purchase a Subscription.
3. The data transmission service using the telecommunications network, enabling the use of certain functions of the Application and the Service, is not provided by the Service Provider, nor is it an element of the Application or the Service or the System as a whole. The data transmission service is provided by third parties other than the Service Provider.
4. Third parties providing data transmission services may collect information regarding the Mobile Device, in particular such technical information about the device, system or software used by the User. The Service Provider has no influence on the collection of such data by third parties. Regulations regarding the collection of such data are determined by third parties providing such services.
5. The Application may display information about the Service Provider’s activities, including promotional offers and advertisements. Their number and the manner of their presentation in the Application may change without prior notice to the User. The above information is treated as part of the Application, and by using the Application, the User consents to receiving commercial information via the Application and to using the Application installed on the Mobile Device for direct marketing purposes.
V Using the Application
- In order to use the Application, it is necessary to download it from the Google Play Store or Apple Store and install it on the Mobile Device. Downloading the Application may require using a web browser or the Store Application.
- Installation of the Application may be performed on a Mobile Device compatible with the Application and should be performed in accordance with the instructions displayed on the screen of the Mobile Device during installation.
- To start using the Application, it is also necessary to accept the Terms and Conditions.
- The User receives access to the Application functions after completing the registration process.
- Registration requires the User to provide the data specified in Annex 2 to the Regulations. Correct registration results in the creation of an account. The User is not the owner or holder of the account, and the User’s use of the account is based solely on the agreement concluded during registration.
- The User receives access to the Service after correctly configuring the Device in the Application. The User receives access to Additional Services after paying the Subscription.
- The Application may be used via a Mobile Device compatible with the Application, enabling data transmission using the telecommunications network of any telecommunications operator based in the territory of the Republic of Poland or abroad.
- The User may use the basic functionalities of the Application indicated in Annex 2 to the Regulations.
- The Service Provider may develop the Application and add new functionalities to it. Introducing such changes to the Application will not constitute a change to the Regulations unless it involves the necessity for the User to incur additional fees.
- The data transmission service using the telecommunications network, enabling the use of certain functions of the Application and the Service, is provided by Treesat, is an element of the Application and the Service. The data transmission service is provided by third parties other than Treesat. Fees for the use of the data transmission service are paid by the User under the Subscription.
- Third parties providing data transmission services may collect information about the device on which the User uses the Application, in particular such technical information about the device, system or software used by the User. The Service Provider has no influence on the collection of such data by third parties. Regulations regarding the collection of such data are determined by third parties providing such services.
VI Conclusion and termination of the contract
- The Agreement is concluded upon acceptance of the Regulations and completion of the process of obtaining access to the Application.
- The Agreement is concluded for an indefinite period. The provisions of the Regulations constitute the content of the Agreement.
- By concluding the Agreement, the User declares that:
a. is entitled to conclude the Agreement,
b. has read the Regulations (including the annexes to the Regulations) and undertakes to comply with them,
c. has read the regulations of Google and Apple and undertakes to comply with them.
4. The conclusion of the Agreement results in the User obtaining access to the Application functions. The User has the option to purchase appropriate Services, including Additional Services, specified in the current price list, available in the Application.
5. Activation of the paid Additional Service takes place immediately after the Service Provider sends the User confirmation of payment or at another later moment, depending on the option selected by the User.
6. The User has the opportunity to familiarize themselves with the price list before activating a given Additional Service. Regardless of this, the Service Provider confirms the terms of provision of the activated Additional Service with an appropriate message.
7. Payments for the License and Subscription are made through operators supporting payment systems independent of the Service Provider, under the terms and conditions set out in separate regulations.
8. Payments for Licenses and Subscriptions can be made in the currencies specified in the price list and by the entity providing payment services.
9. By paying the License, the User obtains the ability to use the Service for a specified period of time, i.e. he or she subscribes to the Service for a given billing period.
10. By paying the Subscription Fee, the User obtains the ability to use the Additional Service for a specified period of time, i.e. he or she subscribes to the Additional Service for a given billing period.
11. Any change in the price list does not affect the principles of providing Services, including Additional Services, to Users who have already paid for the Additional Service for a fixed period.
12. The User, in connection with being informed by the Service Provider before the commencement of the provision that after its fulfilment (transferring the purchased Service, including the Additional Service, to the User), the User will lose the right to withdraw from the agreement, is not entitled to withdraw from the Agreement, which constitutes a distance contract within the meaning of the Act of 30 May 2014 (i.e. Journal of Laws of 2019, item 134) on consumer rights in the event that the Service Provider commences the provision of the service with the express consent of the User before the expiry of 14 days from the conclusion of the Agreement.
13. If the User provides the Service Provider with his/her data during the term of the Agreement (after obtaining access to the Application), the User also declares that:
a. the data provided by him is consistent with the facts,
b. the data provided by him does not violate any rights of third parties.
14. If the User provides the Service Provider with data of third parties during the term of the Agreement, the User declares that he or she has all the consents of these persons to provide such data, including personal data.
15. The User may terminate the Agreement at any time by uninstalling the Application from the Mobile Device. In the case of active Additional Services, the effect of termination of the Agreement occurs after the period covered by the relevant Subscription or License
16. The Service Provider may terminate the Agreement at any time in the event of:
a. specified in point VII.6 of the Regulations,
b. the User uses the Application or Service in a manner that is contrary to law, the Terms of Service or the regulations of Google or Apple,
c. any other violation by the User of the provisions of the Terms of Service or regulations of Google or Apple.
17. In the situations described in point VI.15 above, the Service Provider, before terminating the Agreement, is also entitled to block the User from using the Application, the Service and Additional Services for a specified period of time, including until the User removes the effects of the violations.
18. The Service Provider will inform the User about the termination of the Agreement by displaying information about the termination of the Agreement in the Application, and in the event that the User provides his/her e-mail address during the term of the Agreement – also by sending a declaration of termination of the Agreement to the provided e-mail address.
19. In the event of termination of the Agreement, the Service Provider shall immediately deactivate the Additional Services made available to the User, and the User shall be obliged to immediately uninstall the Application from the Mobile Device.
20. In the event of termination of the Agreement, the User shall bear all costs associated with dismantling the Device.
21. The Service Provision Agreement is terminated at the User’s request at any time, and in the cases specified in the Regulations. The request in question may be sent to the Operator via e-mail to the address: info@treesat.io – provided it is sent from the e-mail address indicated by the User within the Account.
22. Data obtained in connection with the conclusion of the contract are stored in accordance with the retention policy available on the website https://treesat.io/wp-content/uploads/2024/11/1ENG.Data-storage-rules-for-GPS-monitoring-systems.docx.pdf.
VII. Rules for granting a license
- Upon conclusion of the Agreement, the Service Provider grants the User a License to use the Application. Licenses are non-exclusive, non-transferable and territorially unlimited. Licenses to use the Application are granted without additional fees for their granting.
- Licenses are granted for an indefinite period, but no longer than the term of the Agreement.
- Licenses enable the use of the Application to the extent necessary for the proper use of the Application (in accordance with the Regulations).
- The Licenses authorize the use of the Application without the right to grant sublicenses, in the following fields of exploitation:
a. entering the memory (including RAM) of the Mobile Device,
b. storing in the memory of the Mobile Device and displaying on that Mobile Device
c. temporary duplication in the memory of the Mobile Device, necessary to use the Application;
d. adaptation of the Application necessary to use it via the Mobile Device (hardware and software configuration).
5. Any User actions related to:
- research and testing of the functioning of the Applications in order to learn about their idea and principles of operation,
- independent programming modification of the Application;
- separation of component parts from the Application, as well as any modification, decompilation and disassembly thereof and their use separately from the Application;
- obtaining information, other than from the Service Provider, about the internal structure or principles of operation of the Application;
- publishing the Application;
- making the Application available to third parties other than publishing, including renting, leasing, lending or transferring, in particular for the purpose of copying the Application;
- using the Application in a manner inconsistent with the Terms of Use, Google Company regulations or applicable law and principles of social coexistence.
6. Any violation of the license terms by the User entitles the Service Provider to terminate the Agreement with immediate effect.
7. You acknowledge that Google and its designees are or may be authorized, in addition to Service Provider, to enforce this Agreement.
VIII. Rights and Obligations
- The copyrights to the Application, as well as the elements of the Application, including the logo and the layout and composition of the elements placed in the Application, belong to the Service Provider, with the exception of the designations of the Service Provider’s partners (including Google). In addition, the Service Provider has the rights to the know-how related to the System. The User is prohibited from using the components indicated in this point, except for situations expressly indicated in the Regulations or with the consent of the Service Provider.
- The Service Provider has all the rights allowing the Service Provider to provide services to the User related to the User’s use of the System, including the Application and services within the Application.
- The User has no rights to display or otherwise use the Application for commercial purposes or for purposes beyond permitted use.
- To the extent that the User uses services provided by third parties in connection with the use of the Application, he or she is obliged to comply with the regulations specified by third parties (including entities providing data transmission services) on his or her own initiative (in particular regulations and agreements) and pay all fees related to his or her use of third party services.
- You are also required to comply with all Google regulations and regulations relating to the use of the Google Play Store.
- The User is prohibited from providing illegal content in any way, including in particular by introducing illegal content into the Application or Service.
IX Responsibility
- The Service Provider indicates current risks related to the use of the Application and the Service via the website available at: https://treesat.io/documents/treesat/wykaz-zagrozen/
- The Service Provider uses updated and modern systems to secure the Application and servers through which the Service Provider provides the Service, as well as to protect data processed as part of the provision of the Service against unauthorized third-party influence. Despite this, the User should take into account the indicated threats referred to above, because they are beyond the scope of the Service Provider’s capabilities, despite exercising due diligence in securing the Service, Application or servers against threats.
- The Service Provider is not responsible for:
a. loss of data by the User or any damage resulting from improper use of the Mobile Device or improper operation or defects of the Mobile Devices used by the User,
b. damage resulting from lack of continuity of access to the Application resulting from force majeure;
c. incorrect operation of data transmission in telecommunications operators’ networks;
d. the consequences of the User entering false or incomplete data in the Application
e. the consequences of the User disclosing his/her login and password to third parties;
f. damages resulting from the User’s use of the Application in a manner inconsistent with the Regulations, legal provisions or principles of social coexistence;
g. consequences of incorrect operation of the Application resulting from installing the Application contrary to the Service Provider’s instructions or resulting from failure to install required Application updates;
h. damages resulting from the inclusion of information in the Application that is incomplete or inconsistent with the actual state of affairs;
i. changes in the functioning of the Application, including changes that prevent the use of the Application, as well as permanent removal of the Application from the Google Play Store, if such actions are related to the actions of Google towards the Service Provider, including in particular in connection with changes in the regulations of Google.
4. The User acknowledges that the Car Terminal Device collects data of an approximate, indicative nature. The accuracy of the information displayed in the User’s Application may be affected by the indicative nature of the data collected from the Car Terminal Device, as well as other factors, including, for example, failure to act on the User’s part (e.g. failure to reset the odometer indicating the number of kilometers – indicating the need to carry out car inspections). In the event that the User’s action is required and it is not performed – Treesat is not responsible for correctly informing the User in the Application about the car’s parameters.
5. Treesat is not responsible for any limitations or technical problems in the IT systems used by the Users’ mobile devices, which prevent or limit the Users from using the Application and the services offered via it.
6. Treesat is not responsible for the consequences of the following circumstances beyond its influence:
a. no communication between the Device and the Treesat Cloud in the event of using a GSM/GPS signal jamming device;
b. lack of proper vehicle position transmitted by the Device if the vehicle is in a location that prevents the acquisition of the GPS position from satellites;
c. the Application may not function properly if the Android or IOS system installed on the User’s Mobile Device is modified in a manner not permitted by the software manufacturer (rooting).
d. incorrect operation / damage to the Device as a result of connecting to a power supply with a voltage outside the range of 10-30 V,
e. no data is transmitted by the Device as a result of the Device being disconnected from the power supply of the car in which it is installed,
f. no data transfer by the Device from outside the territory of the European Union (the Device transfers data only within the telecommunications network located in the territory of the European Union, in the case of travel outside the borders of the European Union – the Device will transfer data to the Treesat Cloud after returning to the territory of the European Union),
g. failure to transmit data or transmission of incorrect data in the event that the operation of the device could be disrupted directly or indirectly as a result of changes in the rules of operation or use of the NAVSTAR GPS system introduced by the United States government, the GLONASS system introduced by the Russian government or other satellite navigation systems supported by the device,
h. failure to transmit data or transmission of incorrect data in the event of damage resulting from incorrect or inaccurate operation of the control segment of the NAVSTAR GPS, GLONASS and other satellite navigation systems or satellites cooperating with them,
i. discharge of the battery of the car in which the Device is installed, if the car is left stationary for a long time (the User acknowledges that the Device is connected to the power supply of the car in which it is installed and communicates with the Treesat Cloud automatically).
7. The operation of the Application may be interrupted due to technical reasons, in particular those resulting from the need to maintain the Application or the supporting systems.
8. The Operator is not responsible for:
a. deletion of data entered by the User into the Application or the Treesat.io Cloud via IT systems beyond Treesat’s control;
b. consequences of the User using the Service using software other than the Application.
c. consequences of the User disclosing his/her login and password to third parties.
9. If the Service Provider has received official notification of the unlawful nature of the stored data provided by the User and has prevented access to such data, the Service Provider shall not be liable to that User for any damage resulting from preventing access to such data.
10. If the Service Provider has obtained credible information about the unlawful nature of the stored data provided by the User and has prevented access to such data, the Service Provider shall not be liable to that User for any damage resulting from preventing access to such data, if it has immediately notified the User of its intention to prevent access to such data.
11. The operation of the Application or Service may be interrupted due to technical reasons, in particular those resulting from the need to maintain the Application or supporting systems.
12. In the scope covered by the Regulations, the Service Provider is responsible for the operation of the Application and its use by the User, taking into account the mandatory provisions of law. Google is responsible for the operation of the Application only to the extent that such responsibility is provided for by the law to which Google is subject or by the regulations of Google to which the User is subject.
13. None of the provisions of the Regulations exclude or limit the Service Provider’s liability for damage caused to the User intentionally.
14. The Service Provider provides the User with consultations regarding the use of the Application or Service on weekdays from 8:00 to 16:00 by phone at the Service Provider’s number 89 88 81 016 and via e-mail: pomoc@treesat.io. Google does not provide service or support services for the Application.
X. Processing and protection of personal data
- The administrator of personal data collected from: Clients, Users, Contractors, Managers and Drivers provided during registration is Treesat.
- Data is processed in order to provide the ability to control devices using the application. The legal basis for this processing is Article 6 paragraph 1 letter f of the GDPR, i.e. the legitimate legal interest of the data controller, which in this case is to take action on behalf of the Users of our services.
- If consent has been given, data may be processed for marketing purposes.
- Treesat has entrusted the processing of subscriber data to Mailer lite Ltd.
- The Service Provider processes personal data of a User who is a natural person necessary to establish, shape the content, change or terminate the legal relationship (Agreement), which were provided to the Service Provider in connection with the use of the Application and the Service.
- With respect to the personal data of a User who is a natural person, the Service Provider applies the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000), as well as the Act.
7. Detailed rules for the processing of personal data of a User who is a natural person by the Service Provider are included in the Privacy Policy, constituting Annex No. 1 to the Regulations.
XI. Complaints procedure
- The User is entitled to file a complaint regarding the improper operation of the Application or Service and regarding the failure to perform or improper performance by the Service Provider of services related to the User’s use of the Application or Service.
- Complaints are considered by the Service Provider.
- A properly submitted complaint should contain at least the following information:
a. User identification (in particular name and surname or company name),
b. e-mail address and possibly correspondence (postal) address
c. User’s telephone number,
d. subject of complaint,
e. circumstances justifying the complaint.
4. Complaints should be submitted in writing to the following address: ulica Wędkarska 38B, 10-180 Olsztyn or sent via e-mail to pomoc@treesat.io
5. The complaint may be filed in Polish.
6. The Service Provider shall consider the complaint within 14 days and provide the User with a response electronically (to the e-mail address indicated in the complaint) or in writing (to the postal address indicated in the complaint).
7. The user may use out-of-court methods of handling complaints and pursuing claims on a voluntary basis.
8. Detailed information on the possibility for the User who is a consumer to use out-of-court methods of handling complaints and pursuing claims and the rules of access to these procedures are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodeship Inspectorates of Trade Inspection and at the following websites of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php; http://www.uokik.gov.pl/wazne_adresy.php.
9. A User who is a consumer may obtain free assistance in resolving a dispute between the User and the Service Provider, also using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Federation of Consumers, Association of Polish Consumers).
XII. Obligation to notify treesat about changes in ownership
- The User acknowledges that the Service collects data from the Car Terminal Device related to the location of the car in which the device is installed. The User accepts the fact that this data is processed by the Operator for purposes related to the provision of the Service.
- In the event of changes in the legal status of the car in which the Device was installed, to which the User Account was connected, as a result of which the User lost the previous legal title to use the vehicle indicated during Registration, the agreement for the provision of the Service shall be terminated and the User shall be obliged to inform the Operator of the above fact. As a result of the above, the Account shall be deleted by the Operator.
- The Operator may ask the User to confirm that they have legal title to the car in which the Device referred to by the User during Registration is installed. This may happen especially if the Device has already been registered within the Treesat.io Cloud.
XIII. Information provided via applications/advertisements/links
- The User accepts that the Application may provide the User with content of a marketing nature and of a third party nature, including content that may contain links to websites not operated by the Operator.
- The Operator may offer certain additional functionalities of the Application, both of its own authorship and those originating from third parties – including for an additional fee.
XIV. Final Provisions
- The Regulations and the Agreement concluded on their basis are subject to Polish law.
- The Service Provider may change the Regulations for important reasons, including technical, technological, legal, organizational or economic reasons, as well as in connection with changes in the functionality of the Application.
- Any change to the Terms of Use becomes effective from the moment the new Terms of Use are posted in the Application (or on the Google Play Store page relating to the Application).
- If the User does not accept the changes to the Regulations, he or she may terminate the Agreement under the conditions described in point VI.14 of the Regulations.
- Any disputes arising from the implementation of the Regulations shall be subject to resolution by a competent common court.
- In matters not regulated in the Regulations, the provisions of the Civil Code, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Act of 10 May 2018 on the protection of personal data, the Act of 18 July 2002 on the provision of services by electronic means, the Act of 30 May 2014 on consumer rights, the Act of 4 February 1994 on copyright and related rights shall apply.
- The annexes to the Regulations constitute an integral part thereof.
- This version of the regulations is effective from 1 December 2024.
Annex No. 1 to the Regulations
Pins – Privacy Policy
- The administrator of Users’ personal data is the Service Provider.
- The Service Provider may process the following personal data of Users:
a) e-mail address
b) telephone number
c) name, surname (provided during the complaint procedure),
d) correspondence address (provided during the complaint procedure). - The Service Provider processes the User’s personal data, referred to in sec. 2 above, for the following purposes and based on the following legal bases:
a) in order to conclude and implement the Agreement with the User, including in particular to enable him to use the Application and the Service – based on art. 6 sec. 1 letter b) of the GDPR and art. 6 sec. 1 letter c of the GDPR;
b) to consider complaints and answer the User’s questions – based on art. 6 sec. 1 letter c of the GDPR and art. 6 sec. 1 letter f of the GDPR;
c) in order to determine, pursue, enforce claims or defend against claims, which is the implementation of the legitimate interest of the administrator, as well as to prevent abuse and fraud – based on art. 6 sec. 1 letter f of the GDPR; d
) for marketing purposes – based on art. 6 sec. 1 letter f GDPR, and in the case of the User’s consent to receiving commercial information by means of electronic communication and to the use of direct marketing using telecommunications terminal equipment and automatic calling systems – on the basis of art. 6 sec. 1 letter a GDPR;
e) for statistical purposes and to carry out analytical research, i.e. better selection of services to the User’s needs, optimisation of service processes, ensuring IT security of the Application, detecting cases of unauthorized use of services, which is the implementation of its legitimate interest in this – on the basis of art. 6 sec. 1 letter f GDPR. - The Service Provider processes the User’s personal data for no longer than:
a) for the duration of the Agreement, and after its termination for the period necessary for the Service Provider to pursue claims or to defend against claims brought against it on the basis of generally applicable provisions of law, taking into account the limitation periods for claims specified in generally applicable provisions of law;
b) for the time of considering the complaint and providing a response to the User, and then for the period necessary for the Service Provider to pursue claims or to defend against claims brought against it on the basis of generally applicable provisions of law, taking into account the limitation periods for claims specified in generally applicable provisions of law;
c) in the case of processing for marketing purposes – until the User objects to such processing or in the case of consent to the processing of data for this purpose – until the consent is withdrawn;
d) in the case of other data – in accordance with applicable regulations. - In connection with the processing of personal data by the Service Provider, the User has the right to:
a) access their data and receive a copy thereof;
b) rectify (correct) their data;
c) delete their data
; d) limit the processing of personal data;
e) transfer their data to another administrator;
f) object to the processing of data, including profiling;
g) in the event that the processing of personal data takes place on the basis of the consent expressed by the User – to withdraw the consent, which does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal;
h) lodge a complaint with the supervisory authority – the President of the Office for Personal Data Protection, - The Application also uses trusted third-party tools such as Crashlytics. They are necessary for the proper functioning of the Application, and the User, by using it, accepts the use of the aforementioned tools by the Service Provider and accepts the regulations regarding their functioning.
- In order to exercise the above-mentioned rights and in other matters related to personal data protection, the User may contact the Service Provider via e-mail: pomoc@treesat.io
- The provision of personal data by the User:
a) including telephone number and email address is necessary to conclude the Agreement and use the Application and Service.
b) including name, surname and correspondence address or email address is necessary to conduct the complaint procedure. - The provision of other personal data by the User is voluntary.
Annex No. 2 to the Regulations
| Functionality name | Description | Vehicle parameters required |
| Map and navigation | They will help you find your vehicle left in a parking lot or in a strange city | Vehicle position, vehicle speed, |
- Technical requirements for using the Application and Service:
- Mobile Device operating system version: Android 6.0 and newer
- granting consent within the Android operating system to:
- access to contacts,
- access to location,
- downloading data from the Internet,
· full access to the network,
· starting at system startup,
· vibration control,
· preventing the phone from sleeping.
- Mobile Device operating system version: IOS 11.0 and newer
- granting consent within the IOS operating system to:
- access to contacts,
· downloading data from the Internet,
· full access to the network,
· starting at system startup,
· vibration control,
· preventing the phone from sleeping.
- Data required for Registration in the Application:
- telephone number and email address
- password