Rules of using the Click2open application and Rescue without barriers

Version 1.5 valid from December 1, 2024


I. General Provisions

  1. The Regulations have been drawn up by the Polish company TREESAT Spółka z ograniczoną odpowiedzialnością with its registered office in Olsztyn at Wędkarska 38B (10-180), entered into the Register of Entrepreneurs of the National Court Register kept by the District Court in Olsztyn, 8th Commercial Division of the National Court Register, under KRS number: 0000731526 , VAT ID: 7393910463, REGON number: 369349018, with a share capital of PLN 200,000.00.
  2. The Regulations define the rules for using the Application by the User.
  3. The Regulations also contain the rules for the provision of services by the Service Provider described in the Regulations under Polish law, including services provided electronically in accordance with the requirements of the Act of 18 July 2002 on the provision of electronic services (i.e. Journal of Laws of 2019, item 123).
  4. Services are provided in English. The language of communication with the User is English.


II. Definitions


  1. Regulations

    – this document, specifying, among others, the rules for using the Application.

  2. Service Provider

    – TREESAT Spółka z ograniczoną odpowiedzialnością with its registered office in Olsztyn at Wędkarska 38B (10-180), entered into the Register of Entrepreneurs of the National Court Register kept by the District Court in Olsztyn, 8th Commercial Division of the National Court Register, under KRS number: 0000731526, VAT ID: 7393910463, REGON number: 369349018, with a share capital of PLN 200,000.00;

  3. Act

    – Act of July 18, 2002 on the provision of electronic services (consolidated text: Journal of Laws of 2019, item 123)

  4. System

    – an innovative set of cooperating Devices and software (including Applications) created and maintained by the Service Provider with the functionalities indicated in Appendix 2 to the Regulations.

  5. Agreement

    – an agreement for the provision by the Service Provider to the User of services related to, among others, with the User’s use of the Application, the content of which is constituted by the provisions of the Regulations.

  6. Service

    – the service provided by the Service Provider to the User consisting in receiving data from the Devices, processing them and transferring them to the Application, as well as receiving data from the Application, processing them and transferring them to the Devices;

  7. Additional Services

    – payable services provided electronically by the Service Provider to Users as part of the Click2open Application based on these Regulations, the specification of which is indicated in Appendix 2 to the Regulations;

  8. Subscription

    – a fee paid by the User for the possibility of using individual Additional Services for a specified period of time selected by the User from among the periods specified in the current price list, available in the Click2open Application.

  9. Click2open application

    – software under the name Click2open, created by the Service Provider and made available to the User via the Google Play or Apple Store online store, intended for installation in the memory of the Mobile Device, used to use the System and constituting its element.

  10. Rescue without barriers application

    – software called Rescue without barriers, created by the Service Provider and made available to the User via the Google Play online store, intended for installation in the memory of the Mobile Device, used to use the System and constituting its element.

  11. Web application

    – software provided by Treesat in the SaaS model (software as a service) enabling the Customer and the Employees authorized by them to use the Rescue System without barriers, available only for polish clients at ratunekbezbarier.com or the Click2open System, available at click2open.pl .

  12. Store Application

    – software designed for Mobile Devices, enabling the use of the Google Play Store via a Mobile Device equipped with the Android operating system and enabling the use of the Apple Store Store via a Mobile Device equipped with the iOS operating system.

  13. Google Play Store

    – an online store run by the Google Company, used in particular for the distribution of music and film works, e-books and software, including mobile applications, intended for use on Mobile Devices equipped with the Android operating system.

  14. Google Company

    – Google LLC, whose registered office is at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA or Google Ireland Limited, registered in Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, or any other related company, affiliated or dependent on Google LLC., which is the operator of the Google Play Store.

  15. Apple Store

    – an online store run by the Apple Company, used in particular for the distribution of music and film works, e-books and software, including mobile applications, intended for use on Mobile Devices equipped with the iOS operating system.

  16. Apple Company

    – Apple Inc, whose registered office is located at One Apple Park Way, Cupertino, 95015, USA or any other company related, affiliated or dependent on Apple Inc, which is the operator of the Apple Store.

  17. Mobile Device

    – a device that allows the use of the Application and is compatible with it, in particular a mobile phone.

  18. Device

    – a movable item with functionalities and parameters indicated in Appendix 2 to the Regulations, providing the System with specific data that is processed as part of the Service.

  19. User

    – an entity that is a party to the Agreement with the Service Provider.


III. Regulations for the provision of services

  1. The Click2open application is made available by the Service Provider for free use, in accordance with the Regulations. Payable elements of the System are Additional Services and Devices that the User purchases on their own. Users may share Devices with each other for use.
  2. The Rescue without barriers application is made available by the Service Provider without additional fees in this regard, in accordance with the Regulations only for Polish clients.
  3. The application is made available by the Service Provider via the Google Play Store, in accordance with separate regulations of the Google Play Store or via the App Store in accordance with the regulations of the Apple Company.
  4. The Regulations are made available by the Service Provider free of charge, before concluding the Agreement (as part of the process of obtaining access to the Application).
  5. The Service Provider makes it possible to obtain, reproduce and record the content of the Regulations on the website

    https://treesat.io/en/documents
  6. The Regulations are available continuously in the Application, on the website of the Google Play Store and Apple Store regarding the Application and at

    https://treesat.io/en/documents
  7. The User is obliged to comply with the provisions of the Regulations from the moment of concluding the Agreement.
  8. You represent and warrant that you do not reside in a country that is embargoed by the U.S. government or that has been designated by the U.S. government as a terrorist-providing country, and you are not listed by the U.S. government as an undesirable person (list of prohibited or restricted parties).


IV. Technical requirements

  1. Appendix No. 2 to the Regulations are met , including i.a. 
    1. using the current (including those that do not require updating or installed on a Mobile Device) version of the Store Application, enabling the use of this Store;
    2. having a Mobile Device compatible with the Application, properly configured and within the range of the telecommunications network, while in the process of downloading the Application from the Store, the User will be informed whether their Device meets the requirement of compatibility with the Application;
    3. installing the Application on a compatible Mobile Device;
    4. expressing consent during the installation process to grant the Application access to specific permissions within the Android system;
    5. an active and correctly configured data transmission service on the Mobile Device, made available by the telecommunications operator and activated on the Mobile Device;
    6. possession by the User of appropriate Devices and configuration of Devices with the Application as part of the configuration mechanism available in the Application (and described in the instruction manual attached to the Device) or making the Devices available for use by another User.
  2. The use of Additional Services requires the User to purchase a Subscription.
  3. The data transmission service using the telecommunications network, enabling the use of certain functions of the Application and the Service, is not provided by the Service Provider, nor does it constitute an element of the Application or the Service or the System as a whole. The data transmission service is provided by third parties other than the Service Provider.
  4. Third parties providing the data transmission service may collect information regarding the Mobile Device, in particular such as technical information about the device, system or software used by the User. The Service Provider has no influence on the collection of such data by third parties. Regulations regarding the collection of such data are determined by third parties providing such services.
  5. The Application may display information on the Service Provider’s activities, including promotional offers and advertisements. Their number and the manner of their presentation in the Application may change without prior notification to the User. The above information is treated as part of the Application, and by using the Application, the User agrees to receive commercial information via the Application and to use the Application installed on the Mobile Device for direct marketing purposes.


V. Using the Click2open App

  1. Click2open Application, it is necessary to download it from the Google Play Store or the Apple Store and install it on a Mobile Device. Downloading the Application may require the use of a web browser or Store Application.
  2. Installation of the Click2open Application can be made on a Mobile Device compatible with the Application and should be performed in accordance with the instructions displayed on the screen of the Mobile Device during installation.
  3. To start using the Click2open Application, it is also necessary to accept the Regulations.
  4. Access to the Click2open Application functions after completing the registration process.
  5. Registration requires the User to provide the data indicated in Appendix No. 2 to the Regulations. Correct registration results in creating an account. The User is not the owner or holder of the account, and the User’s use of the account takes place only on the basis of the agreement concluded during registration.
  6. The User receives access to the Service after properly configuring the Device in the Click2open Application. The User gains access to the Additional Services after paying the Subscription.
  7. Using the Click2open Application is possible via a Mobile Device compatible with the Application, allowing data transmission using the telecommunications network of any telecommunications operator based in the territory of the Republic of Poland or abroad.
  8. The User may use the basic functionalities of the Click2open Application indicated in Appendix 2 to the Regulations.
  9. The Service Provider may develop the Click2open Application and add new functionalities to it. The introduction of such changes to the Click2open Application will not constitute a change to the Regulations, unless it requires the User to incur additional fees.
  10. The data transmission service using the telecommunications network, enabling the use of certain functions of the Click2open Application and the Service, is provided by Treesat, it is part of the Application and the Service. The data transmission service is provided by third parties other than Treesat. Fees for using the data transmission service are paid by the User as part of the Subscription.
  11. Third parties providing the data transmission service may collect information about the device on which the User uses the Click2open Application, in particular such as technical information about the device, system, or software used by the User. The Service Provider has no influence on the collection of such data by third parties. Regulations regarding the collection of such data are determined by third parties providing such services.


VI. Using the Rescue Without Barriers app

  1. In order to use the Rescue Without Barriers Application, it is necessary to download it from the Google Play Store and install it on a Mobile Device. Downloading the Application may require the use of a web browser or Store Application.
  2. Installation of the Rescue Without Barriers Application can be made on a Mobile Device compatible with the Application and should be made in accordance with the instructions displayed on the screen of the Mobile Device during installation.
  3. In order to start using the Rescue Without Barriers Application, it is also necessary to accept the Regulations.
  4. Access to the functions of the Rescue Without Barriers Application is granted to the User after completing the registration process.
  5. Registration requires the User to provide the data indicated in Appendix No. 3 to the Regulations. Correct registration results in creating an account. The User is not the owner or holder of the account, and the User’s use of the account takes place only on the basis of the agreement concluded during registration.
  6. Using the Rescue Without Barriers Application is possible via a Mobile Device compatible with the Application, allowing for data transmission using the telecommunications network of any telecommunications operator based in the territory of the Republic of Poland or abroad.
  7. The User may use the basic functionalities of the Rescue Without Barriers Application indicated in Appendix No. 2 to the Regulations.
  8. The Service Provider may develop the Rescue Without Barriers Application and add new functionalities to it. The introduction of such changes in the Application will not constitute a change to the Regulations, unless it requires the User to incur additional fees.


VII. Conclusion and termination of the contract

  1. The agreement is concluded upon acceptance of the Regulations and completion of the process of obtaining access to the Application.
  2. The contract is concluded for an indefinite period. The provisions of the Regulations constitute the content of the Agreement.
  3. By concluding the Agreement, the User declares that: 
    1. is entitled to conclude the Agreement,
    2. has read the Regulations (including the annexes to the Regulations ) and undertakes to comply with them,
    3. has read the regulations of Google and Apple and undertakes to comply with them.
  4. Conclusion of the Agreement results in the User gaining access to the free functions of the Application. The Click2open User has the option to purchase the relevant Additional Services listed in the current price list available in the Click2open Application.
  5. Activation of the paid Additional Service takes place immediately after the Service Provider provides the Click2open User with a confirmation of payment or at another later moment, depending on the option selected by the User.
  6. Click2open User has the option to get acquainted with the price list before activating a given Additional Service. Regardless of this, the Service Provider confirms with a relevant message the conditions for the provision of the activated Additional Service.
  7. The Subscription payment is made through operators operating payment systems, independent of the Service Provider, on the terms set out in separate regulations.
  8. Subscription payments can be made in the currencies specified in the price list and by the entity providing payment services.
  9. Click2open User obtains the option to use the Additional Service for a specified period of time, i.e. it subscribes to the Additional Service for a given billing period.
  10. Any change in the price list does not affect the rules for providing Additional Services to Click2open Users who have already paid for the Additional Service for a definite period of time.
  11. The User, due to being informed by the Service Provider before the commencement of the service that after its fulfillment (providing the User with the purchased Additional Service) the User will lose the right to withdraw from the contract, is not entitled to withdraw from the Agreement, which is a distance contract within the meaning of the Act of 30 May 2014 (i.e. Journal of Laws of 2019, item 134) on consumer rights in the event that the Service Provider starts providing the service with the express consent of the User before the expiry of 14 days from the conclusion of the Agreement.
  12. If the User provides the Service Provider with their data during the term of the Agreement (after gaining access to the Application), the User also declares that: 
    1. the data provided by them are consistent with the facts,
    2. the data provided by them do not infringe any rights of third parties.
  13. If the User provides the Service Provider with third party data during the term of the Agreement, the User declares that they have all the consents of these persons to provide such data, including personal data.
  14. The User may terminate the Agreement at any time by uninstalling the Application from the Mobile Device. In the case of active Additional Services, the effect in the form of termination of the Agreement takes place after the expiry of the period covered by the relevant Subscription.
  15. The Service Provider may terminate the Agreement at any time in the event of: 
    1. specified in point VII.6 of the Regulations,
    2. the User’s use of the Application or Service in a manner contrary to the law, Terms and Conditions or regulations of Google or Apple,
    3. any other violation by the User of the provisions of the Regulations or regulations of Google or Apple.
  16. In the situations described in point VI.15 above, the Service Provider, prior to termination of the Agreement, is also entitled to block the User from using the Application, Service and Additional Services for a limited period of time, including until the User removes the effects of the breaches.
  17. The Service Provider will inform the User about the termination of the Agreement by displaying information about the termination of the Agreement in the Application, and if the User providestheire-mail address during the term of the Agreement – also by sending a statement of termination of the Agreement to the e-mail address provided.
  18. In the event of termination of the Agreement, the Service Provider immediately deactivates the Additional Services made available to the User, while the User is obliged to immediately uninstall the Application from the Mobile Device.
  19. In the event of termination of the Agreement, the User shall bear all costs related to the disassembly of the Device.
  20. Data obtained in connection with the conclusion of the contract are stored in accordance with the retention policy available on the website https://treesat.io/wp-content/uploads/2024/11/3ENG.Data-storage-rules-for-Click2open-and-Rescue-without-barriers-systems.docx.pdf.


VIII. Licensing Policy

  1. Upon conclusion of the Agreement, the Service Provider grants the User a license to use the Application. Licenses are non-exclusive, non-transferable and unlimited in terms of territory. Licenses for using the Application are granted without additional fees for granting them.
  2. Licenses are granted for an indefinite period, but not longer than the term of the Agreement.
  3. Licenses enable the use of the Application to the extent that it is necessary for the correct (in accordance with the Regulations) use of the Application.
  4. The licenses entitle you to use the Application without the right to grant sublicenses in the following fields of use: 
    1. entering into the memory (including RAM) of the Mobile Device,
    2. recording in the memory of the Mobile Device and displaying on this Mobile Device
    3. temporary multiplication in the memory of the Mobile Device, necessary to use the Application;
    4. adapting the Application necessary to use it via a Mobile Device (hardware and software configuration).
  5. Any actions of the User related to: 
    1. researching and testing the functioning of the Application in order to learn about their ideas and principles of operation,
    2. independent programming modification of the Application;
    3. extracting the components from the Application, as well as modifying, decompiling and disassembling them in any way and using them separately from the Application;
    4. obtaining information, other than from the Service Provider, about the internal structure or principles of operation of the Application;
    5. publishing the Application;
    6. other than publishing, making the Application available to third parties, including renting, leasing, lending or transferring, in particular for the purpose of copying the Application;
    7. using the Application contrary to the Regulations, regulations of the Google Company or applicable law and principles of social coexistence.
  6. Violation of the license rules by the User entitles the Service Provider to terminate the Agreement with immediate effect.
  7. You acknowledge that Google and its designees are or may be authorized alongside Service Provider to enforce this Agreement.


IX. Rights and obligations

  1. The proprietary copyrights to the Application, as well as to the elements of the Application, including the logotype and the layout and composition of the elements placed in the Application, are vested in the Service Provider, except for the designations of the Service Provider’s partners (including Google Companies). In addition, the Service Provider has the rights to know-how related to the System. It is forbidden for the User to use the components indicated in this point, except for situations expressly indicated in the Regulations or with the consent of the Service Provider.
  2. The Service Provider has all the rights allowing the Service Provider to provide the User with services related to the User’s use of the System, including the Application and services within the Application.
  3. The User has no rights to present or otherwise use the Application for commercial purposes or beyond the permitted use.
  4. To the extent to which the User, in connection with the use of the Application, uses services provided by third parties, they are obliged to comply with the regulations specified by third parties (including entities providing data transmission services) (in particular regulations and contracts) and pay all fees related to their use of third party services.
  5. You are also responsible for complying with all Google Company regulations and regulations regarding your use of the Google Play Store.
  6. It is forbidden for the User to provide in any way, including in particular by introducing unlawful content to the Application or Service.


X. Responsibility

  1. The Service Provider indicates current threats related to the use of the Application and the Service via the website available at:

    https://treesat.io/en/documents/treesat/threats
  2. The Service Provider uses updated and modern systems securing the Application and servers with the help of which the Service Provider provides the Service, as well as protecting data processed as part of the provision of the Service against unauthorized influence of third parties. Despite this, the User should take into account the indicated threats referred to above, because they remain beyond the scope of the Service Provider’s capabilities, despite exercising due diligence in securing the Service, Application or servers against threats.
  3. The Service Provider is not responsible for: 
    1. loss of data by the User or possible damage, which occurred as a result of incorrect use of the Mobile Device or incorrect operation or defects of the Mobile Devices used by the User,
    2. damages resulting from the lack of continuity of access to the Application, resulting from force majeure;
    3. incorrect operation of data transmission in the networks of telecommunications operators;
    4. the effects of entering untrue or incomplete data in the Application by the User
    5. the effects of sharing the login and password by the User with third parties;
    6. damage caused as a result of the User using the Application in a manner inconsistent with the Regulations, legal provisions or principles of social coexistence;
    7. consequences of incorrect operation of the Application, resulting from installing the Application contrary to the Service Provider’s instructions or resulting from failure to install the required updates of the Application;
    8. damages resulting from the inclusion in the Application of information that is incomplete or contradictory to the facts;
    9. changes in the functioning of the Application, including changes preventing the use of the Application, as well as permanent removal of the Application from the Google Play Store, if these actions are related to the actions of Google towards the Service Provider, including in particular in connection with a change in the regulations of Google.
  4. If the Service Provider has received an official notification of the unlawful nature of the stored data provided by the User and has prevented access to this data, it shall not be liable to that User for damage resulting from preventing access to this data.
  5. The Service Provider, if it has obtained reliable information about the unlawful nature of the stored data provided by the User and has prevented access to this data, it is not liable to that User for damage resulting from preventing access to this data, if it immediately notified the User of its intention to prevent access to it.
  6. The operation of the Application or Service may be interrupted due to technical reasons, in particular resulting from the need to maintain the Application or supporting systems.
  7. To the extent covered by the Regulations, the Service Provider is responsible for the operation of the Application and its use by the User, taking into account the mandatory provisions of law. Google is responsible for the functioning of the Application only to the extent that such liability is provided for by the law to which Google is subject or by Google’s regulations to which the User is subject.
  8. None of the provisions of the Regulations excludes or limits the liability of the Service Provider for damage caused to the User intentionally.
  9. The Service Provider provides the User with consultations regarding the use of the Application or Service on weekdays from 8:00 a.m. to 4:00 p.m. by telephone at the Service Provider’s number 89 88 81 016 and via e-mail:

    pomoc@treesat.io

    . Google does not provide website services or support services for the Application.


XI. Processing and protection of personal data

  1. The administrator of personal data collected from: Customers, Users, provided during registration is Treesat.
  2. The data is processed in order to provide the ability to control devices using the application. The legal basis for this processing is Art. 6 sec. 1 lit. f of the GDPR, i.e. the legitimate legal interest of the data controller, which in this case is taking action for the benefit of the Users of our services.
  3. If consent has been given, the data may be processed for marketing purposes.
  4. Treesat entrusted the processing of subscriber data to Mailer lite Ltd.
  5. The Service Provider processes the personal data of the User who is a natural person necessary to establish, shape the content, change or terminate the legal relationship (Agreement) that has been provided to the Service Provider in connection with the use of the Application and the Service.
  6. With regard to the personal data of the User who is a natural person, the Service Provider applies the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (general regulation on data protection), the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000), as well as the Act.
  7. Detailed rules for the processing of personal data of a User who is a natural person by the Service Provider are contained in the Privacy Policy, constituting Appendix 1 to the Regulations.


XII. Complaints procedure

  1. The User is entitled to a complaint to the extent related to the incorrect operation of the Application or Service and to the extent related to non-performance or improper performance by the Service Provider of services related to the User’s use of the Application or Service.
  2. Complaints are considered by the Service Provider.
  3. A correctly submitted complaint should contain at least the following data: 
    1. designation of the User (in particular name and surname or company),
    2. e-mail address and, if applicable, correspondence (postal) address
    3. User’s telephone number,
    4. the subject of the complaint,
    5. circumstances justifying the complaint.
  4. Complaints should be submitted in writing to the following address: ul. Wędkarska 38B, 10-180 Olsztyn or sent via e-mail to the address

    pomoc@treesat.io
  5. The complaint may be submitted in Polish.
  6. The Service Provider recognizes the complaint within 14 days and replies to the User by e-mail (to the e-mail address indicated in the complaint) or in writing (to the postal address indicated in the complaint).
  7. The User may use out-of-court methods of dealing with complaints and pursuing claims on a voluntary basis.
  8. Detailed information on the possibility for the User, who is a consumer, to use out-of-court complaint and redress methods and the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of the Trade Inspection, and at the following Internet addresses of the Office of Competition and Consumer Protection:

    http://www.uokik.gov.pl/spory_konsumenckie.php

    ;

    http://www.uokik.gov.pl/sprawy_indywidualne.php

    ;

    http://www.uokik.gov.pl/wazne_adresy.php

    .
  9. The User who is a consumer may obtain free assistance in resolving a dispute between the User and the Service Provider, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including Consumer Federation, Consumer Association Polish).


XIII. Final Provisions

  1. The Regulations and the Agreement concluded on its basis are subject to Polish law.
  2. The Service Provider may amend the Regulations for important reasons, including technical, technological, legal, organizational or economic reasons, as well as in connection with changes in the functionality of the Application.
  3. The amendment to the Regulations becomes effective from the moment of placing the content of the new Regulations in the Application (or on the Google Play Store page regarding the Application).
  4. If the User does not accept the changes to the Regulations, they have the option of terminating the Agreement under the conditions described in point VII.14 of the Regulations.
  5. Any disputes arising from the implementation of the Regulations are subject to resolution by a competent common court.
  6. In matters not covered by the Regulations, the provisions of the Civil Code, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 /46/WE (general regulation on data protection), Act of 10 May 2018 on the protection of personal data, Act of 18 July 2002 on the provision of electronic services, Act of 30 May 2014 on consumer rights , the Act of February 4, 1994 on copyright and related rights.
  7. Appendices to the Regulations constitute its integral part.
  8. This version of the regulations applies from February 1, 2023.

Appendix No. 1 to the Regulations

 

Click2open – Privacy policy

  1. The administrator of Users’ personal data is the Service Provider.
  2. The Service Provider may process the following Users’ personal data: 
    1. e-mail address
    2. telephone number
    3. name and surname (provided during the complaint procedure),
    4. correspondence address (provided during the complaint procedure).
  3. The Service Provider processes the User’s personal data referred to in par. 2 above, for the following purposes and based on the following legal grounds: 
    1. in order to conclude and implement the Agreement with the User, including in particular to enable them to use the Application and the Service – pursuant to art. 6 sec. 1 lit. b) GDPR and art. 6 sec. 1 lit. c GDPR;
    2. in order to consider the complaint and answer the User’s questions – pursuant to art. 6 sec. 1 lit. c GDPR and Art. 6 sec. 1 lit. f GDPR;
    3. in order to establish, investigate, enforce claims or defend against claims being the implementation of the legitimate interest of the administrator, as well as to prevent abuse and fraud – pursuant to art. 6 sec. 1 lit. f GDPR;
    4. for marketing purposes – pursuant to art. 6 sec. 1 lit. f of the GDPR, and in the event of the User’s consent to receive commercial information by means of electronic communication and to use direct marketing using telecommunications terminal equipment and automatic calling systems – pursuant to art. 6 sec. 1 lit. a GDPR;
    5. for statistical purposes and analytical research, i.e. better selection of services to the User’s needs, optimization of service processes, ensuring the IT security of the Application, detecting cases of unauthorized use of services, which is the implementation of its legitimate interest – pursuant to art. 6 sec. 1 lit. f GDPR.
  4. The Service Provider processes the User’s personal data no longer than: 
    1. for the duration of the Agreement, and after its completion for the period necessary to pursue claims by the Service Provider or to defend against claims directed against it on the basis of generally applicable law, taking into account the limitation periods for claims specified in generally applicable laws;
    2. for the time of considering the complaint and responding to the User, and then for the period necessary to pursue claims by the Service Provider or to defend against claims directed against it on the basis of generally applicable laws, taking into account the limitation periods for claims specified in generally applicable laws;
    3. in the case of processing for marketing purposes – until the User objects to such processing or in the case of consent to the processing of data for this purpose – until the consent is withdrawn;
    4. in the case of other data – in accordance with applicable regulations.
  5. In connection with the processing of personal data by the Service Provider, the User has the right to: 
    1. the right to be forgotten,
    2. access to your data and receive a copy thereof;
    3. rectify (correct) your data;
    4. deletion of data ;
    5. limitation of personal data processing;
    6. transferring your data to another administrator;
    7. object to data processing, including profiling
    8. in the event that the processing of personal data is based on the consent expressed by the User – to withdraw the consent, which does not affect the lawfulness of the processing that was made on the basis of consent before its withdrawal;
    9. lodging a complaint to the supervisory body – the President of the Office for Personal Data Protection.
  6. The User’s data will be transferred by the Service Provider to the following entities: Sprint SA.
  7. The application also uses trusted third-party tools such as Crashlytics. They are necessary for the proper functioning of the Application, and by using it, the User accepts the use of the above-mentioned tools by the Service Provider and accepts the regulations regarding their functioning.
  8. In order to exercise the above-mentioned rights and in other matters related to the protection of personal data, the User may contact the Service Provider via e-mail:

    pomoc@treesat.io
  9. Providing personal data by the User: 
    1. including telephone number and e-mail address is necessary to conclude the Agreement and use the Application and Service.
    2. including name, surname and correspondence address or e-mail address is necessary to carry out the complaint procedure.
  10. Providing other personal data by the User is voluntary.

Appendix No. 2 to the Regulations

  1. Basic functionalities and parameters of the Devices:
    • Open/Close – Possibility to open / close the barrier (gate, barrier, intercom),
    • Barrier status – Possibility to read the status of the barrier (open, closed, in motion),
    • Position – Possibility to visualize the position of the barrier.
  2. Basic functionalities of the System:
    Opening and closing gates, barriers, wickets, doors with installed Devices controlled by the Application.
  3. Basic functionalities of the Application: 
    1. adding and removing Devices
    2. controlling the opening and closing of gates, barriers, wickets, doors with installed Devices
    3. displaying information about the Device
    4. assigning a name to the Devices and the ability to change it
    5. the ability to customize the Application by selecting the method of handling the list of Devices (opening and closing in the form of dragging an icon or clicking on a line) or selecting the method of displaying the list of Users (names from contacts or logins)
    6. using the Devices made available by other Users
  4. Additional services: 
    1. As part of the Application, it is possible to give another person access to the selected Device (i.e. the ability to control opening and closing) for a specified period of time or once. Access to the Additional Service takes place by purchasing “keys” – Subscription by the User and indicating (via telephone number or email address) the recipient. The Recipient or the User may use the shared Device after installing the Application (access for a limited period of time) and accepting its Regulations or using the link (one-time access).
  5. Technical requirements for using the Application and the Service: 
    1. Operating system version of the Mobile Device: Android 6.0 and newer
    2. granting consent within the Android operating system for:
      • access to contacts,
      • location access,
      • downloading data from the Internet,
      • full access to the network,
      • launching at system startup,
      • controlling vibration,
      • preventing the phone from going to sleep.
    3. operating system version of the Mobile Device: IOS 11.0 and newer
    4. granting consent within the IOS operating system for:
      • access to contacts,
      • downloading data from the Internet,
      • full access to the network,
      • launching at system startup,
      • vibration control,
      • preventing the phone from sleeping.
  6. Data necessary for Registration in the Application: 
    1. telephone number and e-mail address
    2. password

Appendix No. 3 to the Regulations

  1. Basic functionalities and parameters of the Devices:
    • Open/Close – Possibility to open / close the barrier (gate, barrier, intercom),
    • Barrier status – Possibility to read the status of the barrier (open, closed, in motion),
    • Position – Possibility to visualize the position of the barrier.
  2. Basic functionalities of the System:
    Opening and closing gates, barriers, wickets, doors with installed Devices controlled by the Application.
  3. Basic functionalities of the Application: 
    1. displaying information about the Device, i.e. location on the map with distance and status
    2. controlling the opening and closing of gates, barriers, wickets, doors with installed Devices whose Owner has consented to their visibility in the Rescue Without Barriers system.
  4. Technical requirements for using the Application and the Service: 
    1. Operating system version of the Mobile Device: Android 6.0 and newer
    2. granting consent within the Android operating system for:
      • access to the approximate location only in the foreground,
      • access to the exact location only in the foreground,
      • displaying network connections,
      • full access to the network,
      • preventing the phone from sleeping.
  5. Data necessary for Registration in the Application: 
    1. Phone number

Information obligation

Please be advised that the administrator of your personal data is Treesat Spółka z ograniczoną odpowiedzialnością with its registered office in Olsztyn at ul. Wędkarska 38B (10-180), entered into the Register of Entrepreneurs of the National Court Register kept by the District Court in Olsztyn, 8th Commercial Division of the National Court Register, under KRS number: 0000731526, VAT ID: 7393910463, REGON number: 369349018, with share capital of PLN 200,000.00

We process your data in order to provide you with the ability to control devices using the application . The legal basis for this processing is Art. 6 sec. 1 lit. f of the GDPR, i.e. the legitimate legal interest of the data controller, which in this case is taking action for the benefit of the Users of our services.

If you have consented to the processing of data for marketing purposes, we inform you that we will contact you at the e-mail address provided to present our offer. Consent to the processing of data for marketing purposes can be withdrawn. by writing to the e-mail address

info@treesat.io

or using the link in the footer of messages from us.

We will store your data only for a period of 14 days counted from the moment of sending this message. If you decide to download and use the application – you will become our User and we will gain a new basis for processing your data.

In connection with our data processing, you have the following rights:

  1. the right to be forgotten,
  2. access your data and receive a copy thereof;
  3. rectify (correct) your data;
  4. deletion of data;
  5. restrictions on the processing of personal data;
  6. transfer your data to another administrator;
  7. object to data processing, including profiling;
  8. lodge a complaint with the supervisory body – the President of the Office for Personal Data Protection.

Your data will not be transferred to other recipients, in particular, they will not be processed outside the European Economic Area or subjected to profiling.

In order to exercise the above-mentioned rights and in other matters related to the protection of personal data, you can contact us via e-mail:

info@treesat.io